Contact Us

Urgent problem with a live order?


Helpline:  0844 243 7777 (9am to 2am)
Live chat:  Top right hand corner of this page (3pm to 11pm)


Have a general question about Just-Eat?

Try our 
FAQ.

If you don’t find the answer, email: info@just-eat.co.uk



Not happy with the Customer Care you have received?

Excellent customer care is extremely important to us and we aim to provide you with the best at all times. Therefore if you are unhappy with the service we have given you or if you are dissatisfied with an order that you placed, we want to know about it.


Please email help@just-eat.co.uk (week days, 9am – 5pm) and we will endeavour to restore your faith in Just-Eat. You will receive an automated response and we aim to resolve your complaint within 48 hours.





What’s the story?


Just-Eat opened its virtual doors in 2001. Founded in Denmark by a group of friends with a serious case of the munchies, Just-Eat has gone on to become the undisputed online champ of European takeaway, with local flavours in eight countries. We now have over 15000 restaurants in our family bucket and receive an extra large portion of 3.5m visits a month, serving over 100 000 meals a day. 


Just-Eat UK launched in March 2006 and is now the UKs leading online takeaway ordering service with over 7000 restaurants for hungry web surfers to choose from. For more on our corporate story, head over to the mothership: just-eat.com.


 We believe in giving you the best takeaway service we possibly can. Jason and his service taskforce man (and woman) the phones and email from 9am to 11pm each day.

 



Takeaway owners


Not yet joined Just-Eat? Get more business while saving staff costs – find out how here.

Already a member and want to chat? Contact sales@just-eat.co.uk and we’ll get straight back to you.



General contact information

Phone: 0844 243 7777
Fax: 0208 952 8955
Email: info@just-eat.co.uk
Mail: Just-Eat.co.uk Ltd. Imperial Place (IP4), Maxwell Road, Borehamwood, Hertfordshire. WD6 1JN


Online Help

Talk online with our live chat team from 3pm -11pm.
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