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Contact us

Postal address

just-eat.co.uk Ltd
Imperial Place (IP4)
Maxwell Road
United Kingdom

VAT number:

GB 945 7192 91

Want to get in touch with us?

There are loads of ways you can get in touch, but you might want to take a look at our most popular FAQs first – it may save you a bit of time.

Is your order late?

The best thing to do is to give the restaurant a ring. Since they’re the ones cooking your food, they’ll know exactly where it is, and why it’s been delayed. You can find the restaurant’s number in your order confirmation email.

If you're one of our restaurant partners, you can make basic changes to your account in Partner Centre. But you can also get in touch through the channels below.

Popular FAQs



Chat to us

Fancy a quick chat? Great. We’re online from 9am to 11pm, seven days a week.

Start chatting

Phone us

Prefer to give us a ring? No worries. You can speak to one of our experts from 10am to midnight, seven days a week. Get all your order details ready before you call us – we’ll be able to sort things out a lot faster that way.

0344 243 7777

Calls to 03 numbers cost the same as calls to 01 or 02 numbers. Charges may differ between providers.

Email us

You can ping us an email any time. When you first get in touch, it’s good to give us as many details as possible – your order number, what you’d like us to look into, and so on. The more information you include in your email, the easier it'll be for us to help you.

Just so you know, it usually takes us a day or two to reply.