We offer a guarantee that if you pay more for a delivery meal when ordering from Just Eat than from the restaurant direct we will give you twice the difference.

So, if your order from Just Eat is advertised by the restaurant for less on its own website then we’ll send you double the difference in the form of a Just Eat voucher.

That’s our Price Promise to you.

Making a claim couldn’t be easier. Simply pop your Just Eat order number into the form below and upload any links or photos that show your order’s been advertised by the restaurant's website cheaper. We’ll get in touch with you within two working days to sort everything out. It’s as easy as that!

* Excludes delivery and or any service or other fees, special offers, collection and dine in orders (if you place a collection order on Just Eat or order directly with the restaurant and collect your order from the restaurant or eat/dine in at the restaurant). Price Promise claims must be made within 14 days of the date of the relevant order.

Submit a Price Promise claim

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To help us process your claim, please upload any photo evidence to show your order advertised by the restaurant cheaper elsewhere.