1423 China Kitchen (No MSG)

Dear Chantelle， Thank you for sharing your feedback, and we truly apologize for the disappointing experience you had with us. We understand how frustrating it must have been to not receive your food on time, and we deeply regret that this happened. Please know that we take punctuality and customer satisfaction very seriously, and this is not the standard we strive to uphold. We’re glad to hear that Just Eat was able to help resolve the issue, but we understand your frustration and will be reviewing our processes to ensure this does not happen again in the future. We appreciate your understanding and hope you will give us another chance to deliver a better experience. If there's anything else we can do to make things right, please don’t hesitate to reach out directly.

Dear Pauline， Thank you for taking the time to leave a review. We’re so sorry for the long wait and the mix-up with the delivery location. We completely understand how frustrating it must have been, especially when you were hungry and the delivery took longer than expected. We’re happy to hear that you enjoyed the food once it arrived, but we certainly understand that a delay can take away from the experience. Please rest assured, we are working closely with our delivery partners to address these issues and improve our service moving forward. We truly appreciate your feedback and would love the opportunity to serve you again in the future with a more timely experience. If there’s anything else we can do to make it right, please don’t hesitate to reach out.

Dear Osamu, Thank you for your kind words! We're so glad to hear that you enjoyed the food and appreciated the variety of vegan options we offer. We strive to provide delicious meals for all of our customers, and it’s wonderful to know that you’ll be ordering from us again! We also appreciate your understanding regarding the delivery timing. We’re always looking to improve, and your feedback will help us work on offering a quicker service in the future. Looking forward to welcoming you again soon!

Dear Hardip, Thank you so much for your review and for giving us 4 stars! We're glad to hear that you enjoyed your experience with us. We always aim to provide delicious food and excellent service, and your feedback is greatly appreciated. If there’s anything we can do to make your next visit even better, please feel free to let us know. We look forward to serving you again soon!

Dear Esther,Thank you so much for your wonderful review and recommendation! We're thrilled to hear you enjoyed our food. As Windsor's top-ranking fine dining Chinese restaurant, we pride ourselves on offering authentic dishes made without any MSG, ensuring the highest quality with every meal. Whether you're dining in or enjoying our takeaway service, we look forward to welcoming you again soon!

Dear Debbie,Thank you so much for your wonderful review and recommendation! We're thrilled to hear you enjoyed our food. As Windsor's top-ranking fine dining Chinese restaurant, we pride ourselves on offering authentic dishes made without any MSG, ensuring the highest quality with every meal. Whether you're dining in or enjoying our takeaway service, we look forward to welcoming you again soon!

Dear Amanda,Thank you so much for your wonderful review and recommendation! We're thrilled to hear you enjoyed our food. As Windsor's top-ranking fine dining Chinese restaurant, we pride ourselves on offering authentic dishes made without any MSG, ensuring the highest quality with every meal. Whether you're dining in or enjoying our takeaway service, we look forward to welcoming you again soon!

Thank you for your rating. We're always striving to provide the best experience possible, and we value all feedback as it helps us improve. If there’s anything specific we could have done to make your experience better, please feel free to share. We look forward to serving you again!

Thank you for your feedback. We are dedicated to providing our guests with a high-quality dining experience, using carefully selected, freshly prepared ingredients to ensure excellent taste and presentation. We will review our processes to ensure consistency in our standards, as our aim is always to exceed expectations. We hope to have the chance to serve you again and provide a satisfying experience. Thank you for your understanding and support