Champs Cafe

Hi Chels, Thank you for your feedback regarding your recent order (#461474001). We’re sorry to hear about the issues with the soggy toast, late delivery, and wrong lattes. To address this, we’ll start putting toast in brown paper bags to prevent it from sweating in the box. Unfortunately, we only had one driver on today, and despite reducing our delivery radius, some delays occurred. We’re genuinely sorry for the inconvenience this caused.

Hi Calvin, Thank you for your fantastic 5-star review! We’re thrilled to hear you enjoyed “The Calzaghe” Welsh Breakfast—it’s one of our favourites too. We’re excited to let you know about our new menu launch! The Philadelphia Cheese Stack with Pastrami is already proving to be a real winner, and we can’t wait for you to give it a try next time. Looking forward to serving you again soon!

Hi Ken, Thank you so much for your continued support and for another fantastic 5-star review! We’re thrilled to hear everything was perfect as usual. It’s always a pleasure serving you, and we’re so grateful to have you as one of our most loyal customers since we opened. Looking forward to your next order—don’t hesitate to try something new from the menu next time!

Hi Martin, Thank you for your feedback on your recent order (#454037295). While we’re glad you enjoyed the food, we’re sorry the delivery time affected your experience. We’ve hired a motorcycle delivery driver to improve service, but traffic issues can still cause delays. Our food is freshly prepared and homemade—not fast food—which can make balancing quality and speed challenging. We appreciate your patience.

Hi Kevin, Thank you for your amazing 5-star review! We’re delighted to hear that you enjoyed the Cheese and Onion Toastie and Pancake Stack. It’s always great to know that our homemade dishes hit the spot. We look forward to serving you again soon—maybe next time you can try something from our new menu coming soon!

Hi Tom, Thank you for your feedback regarding your recent order (#447227139). We’ve reviewed our kitchen CCTV footage and confirmed that the Irish Breakfast was prepared with all the correct items, including potato cakes and white pudding, before it left our premises. We understand that delivery delays can be frustrating; however, all items were sent as ordered. As the order was delivered via Just Eat, we recommend contacting their support team.

Hi Paul, Thank you for your fantastic 5-star review! We’re thrilled to hear that you still consider our Scottish Breakfast “Buchanan” the best in the area by a country mile. It’s always a pleasure to serve you, and your kind words mean the world to us. We look forward to serving you again soon!

Hi Calvin, Thank you for your feedback and for leaving a 4-star review. We’re glad you enjoyed the Irish Breakfast “Gypsy King” and appreciate your suggestions for improvement. We’d like to assure you that all our meats are fully cooked and probed for temperature accuracy before serving to ensure they meet food safety standards. However, we take all feedback seriously thank you.

Hi John, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found the food beautiful and that you’re planning to order again. It’s great to know that you enjoyed the English Breakfast “Bruno” and the Breakfast Baps—our homemade recipes are all about delivering tasty, satisfying meals. We’re excited to serve you again soon, and don’t forget to keep an eye out for our upcoming new menu—it’s packed with new delights!!

Hi Jordan, Thank you for your feedback regarding your recent order (#439993088). We noticed that you rated us 2.5 stars, and as customer satisfaction is very important to us, we’d love to know if there’s anything specific we could improve. Our team works hard to deliver fresh, homemade food, and while we strive to meet every pre-order time, traffic delays are unfortunately beyond our control.