Charcoal Grill
0 reviews
About
Ralph
Tuesday 31 December 2024The guys at Charcoal Grill really delivered.
Charcoal Grill replied
Thank you for your kind words We are delighted to hear you had a great experience with Charcoal Grill. We look forward to serving you again soon.
Matt
Thursday 19 December 2024Arrived about 20 minutes earlier than advertised (spose that's a negative or a positive depending on what you're doing). Food was still hot and tasted freshly cooked. Although the kebab had the salad as requested, there was only a very small amount of sauce, so 3/4 of it was really dry, including the pitta bread, which was hard and tough to eat, no moisture in it at all. The nuggets were also meant to have sauce on them but had none. That's the only thing that let it down, otherwise very nice.
Charcoal Grill replied
Thank you for your detailed feedback We are glad you enjoyed the timely delivery and found the food hot and freshly cooked. We are sorry to hear about the lack of sauce on your kebab and nuggets this is not our usual standard, and we will address it with our team. Your comments help us improve, and we hope to provide an even better experience next time. Thank you for giving us a try.
Michael
Tuesday 10 December 2024Charcoal Grill replied
I had the pleasure of experiencing [product/service/company name], and I can confidently say it exceeded all expectations. From start to finish, everything was top-notch.
Michael
Sunday 17 November 2024Charcoal Grill replied
Thank you for the amazing feedback. We are glad you enjoyed everything. Looking forward to serving you again soon.
Phillip
Friday 15 November 2024Cheese burger photos showed a nice selection of salad filling. NO salad filling was included, made for a very bland burger.
Charcoal Grill replied
Sorry to hear about the missing salad in your cheeseburger. We aim to match what is shown in the photos, and it is disappointing that it was not up to your expectations this time. Thanks for letting us know.
Michael
Monday 11 November 2024Charcoal Grill replied
Thank you so much for the amazing review. We are thrilled to hear you enjoyed everything and look forward to serving you again soon.
Jill
Friday 08 November 2024worse thing i’ve had. charged 11£ something for a “large” shish lamb and chicken combo, was like 3 of each pieces of meat and the smallest portion i’ve ever had
Charcoal Grill replied
We apologize for the disappointing experience. It sounds like the portion size did not meet expectations, especially for the price paid. We will definitely review this to ensure better value in the future. Thank you for the feedback.
Sandor
Sunday 03 November 2024Charcoal Grill replied
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We will work to improve and hope to serve you better next time.
Rhajiun
Tuesday 22 October 2024Delivery driver was nice BUT the food wasn’t what I ordered! I was givens KENS instead - dry and poor fried chicken!
Charcoal Grill replied
We are really sorry to hear about the mix up with your order Thank you for acknowledging the driver, but we will make sure this does not happen again. We appreciate your feedback and hope to make it right next time.
Michael
Wednesday 16 October 2024Charcoal Grill replied
Thank you for your kind words We are glad you enjoyed your order and appreciate your support. Looking forward to serving you again.
A little bit about us
Charcoal Grill on Albert Road in Portsmouth delivers flavoursome fast food straight to your door when you order online at Just-Eat.co.uk.
At Charcoal Grill they guarantee you satisfaction both in their service and in the quality of food they serve you. They use the best Welsh lamb and chicken in all their Kebabs to make sure the quality of the food is always at its best. If you are dissatisfied with their service please inform them immediately so that they can correct it. At Charcoal Grill they serve Fish and Chips, Kebabs, Burgers, Vegetarian Dishes and Fried Chicken plus lots of Extra’s to compliment your meal. Charcoal Grill hopes you enjoy your takeaway and hope you will order from them time and time again. Place your order now for collection or delivery & enjoy the delicious food that only Charcoal Grill offers.
Opening times are Monday to Sunday 15:00 – 03:30. Orders of £7.00 or more are delivered for FREE, under delivery is not available.
Please note: Our product contains nut derivatives
FREE Can of Pepsi with orders over £13
FREE Chicken wings with orders over £18
Note on Offers:
(1) Not in conjunction with any other offer.
(2) Please mention offer when placing your order.
Delivery times
Monday
11:00 - 04:40
Tuesday
11:00 - 04:40
Wednesday
11:00 - 04:40
Thursday
11:00 - 04:40
Friday
11:00 - 04:40
Saturday
11:00 - 04:40
Sunday
11:00 - 04:40