
Costa Coffee - Chingford
0 reviews
About
Cheryl
Thursday 16 January 2025Hot chocolate was like warm
And was missing 2 items and we only
Ordered 3! Won’t be ordering here again always better to go into a Costa for a good Costa !
Costa Coffee - Chingford replied
We’re really sorry to hear about your delivery experience, and we completely understand your frustration. This is certainly not the standard we strive for and we have spoken with the team to ensure that drivers collect all bags when picking up orders.. We appreciate your feedback and hope you’ll consider giving us another chance to serve you properly in the future.
Alina
Wednesday 17 July 2024My coffe came all over the bag half empty the delivery guy said that I will be back with another coffe he never came .coffe was rubbish that was not cappuccino not foam .
Costa Coffee - Chingford replied
We sincerely apologize for the issues you experienced with your recent order.
Firstly, we regret that your coffee arrived in poor condition and was not up to the standard you expected. We strive to provide high-quality products, and it's disappointing to hear that we fell short in this instance. Regarding the delivery driver’s promise to return with another coffee, we apologize for this inconvenience. Please note that the delivery drivers are not employed directly by us, and they should not promise a service they cannot fulfill. We are addressing this issue with our delivery partners to ensure such miscommunications do not happen in the future.
We appreciate your patience and understanding. Your feedback is invaluable in helping us improve our services.
Marina
Tuesday 02 July 2024Costa Coffee - Chingford replied
Thanks for sharing this rating, we are very happy to see you had a good experience and look forward to your next order.
Elena
Wednesday 12 June 2024To small that’s the only thing that’s disappointing
Costa Coffee - Chingford replied
Hi Elena, might we recommend a flat white on your next order? Similar to our cortado but in a larger size with that smooth coffee hit! :)
Lindsay
Thursday 30 May 2024I ordered a watermelon mint refresher but i was sent a rhubarb drink, i ordered a belgian chocolate cookie but go a double chocolate one that tasted like coffee
Costa Coffee - Chingford replied
We are very sorry for the poor experience you have had with us as we aim for the best experience, but we have got this wrong on this occasion. We will strive to make sure this does not happen again and hope you will give us another try.
Kind regards,
Laura
Marina
Tuesday 07 May 2024Costa Coffee - Chingford replied
Thank you for taking the time to leave us this rating. We're glad to see you enjoyed it and look forward to your next order!
Sian
Friday 12 April 2024Got given the wrong order, had my receipt but wasn’t what I ordered in bag
Costa Coffee - Chingford replied
Hi, I'm really sorry for this poor service - your review has been shared directly with the team to remind them of the importance of filling orders correctly and reading order notes. This is not the standard that we aim to set, and I apologise that we have let you down. Kind regards
Marina
Monday 25 March 2024Costa Coffee - Chingford replied
Great to see you had a fantastic experience with us, we can’t wait to serve you again!
Marina
Sunday 24 March 2024Costa Coffee - Chingford replied
Great to see you had a fantastic experience with us, we can’t wait to serve you again!
Marina
Friday 08 March 2024Costa Coffee - Chingford replied
Thanks for your rating. We are happy to see you had a good experience and would welcome any additional feedback on future orders as your comments help us to improve our service.
Kind regards,
Laura
A little bit about us
Get Costa Coffee delivered to you with Just Eat. Pick your favourite food and drink – from a handcrafted latte to a toastie, wrap or something sweet. It’s a great way to brighten your day.
Free Range Eggs
Due to the recent bird flu outbreak, it is a legal requirement for free range hens to be temporarily kept indoors for their welfare.
Until this requirement is lifted, products in Costa Coffee stores that use free range eggs will contain barn eggs. All other welfare standards are maintained.
Please note that bird flu does not pose a food safety risk.
Delivery times
Monday
07:00 - 17:30
Tuesday
07:00 - 17:30
Wednesday
07:00 - 17:30
Thursday
07:00 - 17:30
Friday
07:00 - 17:30
Saturday
07:00 - 17:30
Sunday
07:30 - 16:30