Our couriers are very busy
Delivery might take longer.
Not taking orders at the moment
Eagle Way, Northfleet, DA11 9BJ
Delivery from Wed 07:45
No min. order
Asked for 3 croissants and got 1
I didn’t receive any toasties
Very bad experience
Normally it’s ok but today not so much. The flake I ordered was loose and in with the toasties. Thankfully it didn’t melt because it was in with the food which was cold on arrival. We discovered this when I opened up the packaging and it fell onto the floor - so the dog saw more of it than my daughter did. Being a 40+ woman my reflexes are not what they used to be.
The cheese and ham toastie which was cold, was sent whole and made it difficult to cut in half. I could swear the knife was screaming as I tried to saw through the crust. My chicken fajita wrap was ok despite all the filling being at only one end, so the first few mouthfuls were of dry toasted bread - good job I had a coffee to wash it down with. Not the fault of the people in the shop.
Speaking of which, my latte and the hot chocolate I also ordered were well packaged, and still warm despite the delivery being late by 30 minutes.
We’ll try them again as it is half term and probably busier than normal. Plus everyone is entitled to their off-days.
The crisps were stale unfortunately but the lemon muffin was outstanding! No delivery QR code again so unable to add coffee purchase to my app :-(
Food was cold. They say the food wouldn’t get made until the driver arrives but they clearly did as it was cold and over a hour late
Ordered at 11.30am my order arrived at 13.35 pm tried to call no answer, no option to cancel as it was just saying driver assigned for two hours. Refund requested for poor service and cold food and coffee
My order never got delivered even though it says it did and can’t get in contact with anyone
Poorly made coffee one of the mince pies was missing coffee ☕️ not very warm
We ordered this at 9:58 it turned up at 11:15 and was stone cold. We didn’t eat any of it as the coffee was colder than my glass of water and the toastie was harder than a brick. Vile I am fuming.
After an online chat about why our order was placed at 3.18pm and then at 4.50pm we were still waiting for a driver to be dispatched I was assured that if the store closed before the order could be delivered we’d receive a refund. At 5pm, when the store closed, our order status changed to delivered. It hasn’t been.
Perfect coffee made just how I like it.
Hi. I ordered two hot chocolates and two cheese and tomato toasties but I only received one toastie and one hot chocolate. I paid for 4 items and only got two. Could I please get a refund.
Brownie was missing. Had to get a refund and reorder just the brownie, paying delivery fee twice.
Everything was good except My Mac and cheese had been opened…
Great service xx
Missing the flake and hazelnut syrup
I can’t believe that all café shops or and fast food restaurants are not able to do an order properly no straw no proper update of what they have in is no point to order anything because u never receive your order with all food u asked for… it’s so disrespectful
I would definitely order with Costa Coffee Ebbsfleet again.
Adults need around 2000 kcal a day
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