Crust & Craft
0 reviews
About
Leanne
Saturday 07 December 2024My drink was missing so they gave me a different one which was fine, but then I realised they gave me wedgies instead of hot wings.. and the nachos tasted stale?
David
Friday 06 September 2024fantastic pizza's đź‘Śđź‘Ťđź‘Ťđź‘Ť
Crust & Craft replied
Thank you for your generous feedback. We are delighted to know that our pizzas exceeded your expectations. At Crust & Craft we are committed to delivering culinary excellence, and it is truly rewarding to hear that our efforts have resonated with you. We look forward to the pleasure of serving you again and continuing to provide an exceptional dining experience.
Amy
Tuesday 03 September 2024Great quality food, great portion sizes fast delivery and food piping hot. 10/10
Crust & Craft replied
"Thank you immensely for your glowing review. It brings us great joy to know that the quality of our cuisine, the generous portions, and the promptness of our delivery met your expectations so splendidly. We pride ourselves on ensuring that every meal arrives fresh, hot, and in a timely manner, and it’s wonderful to hear that our efforts resonated with you. Your perfect 10/10 rating is truly appreciated, and we look forward to the pleasure of serving you again with the same level of excellence."
Lauren
Sunday 01 September 2024Crust & Craft replied
"Thank you so much for your 5-star review! We're thrilled to know that you had a great experience with us. Your support means the world to us, and we look forward to serving you again soon!"
This reply shows appreciation, excitement, and welcomes future engagement. You can personalise it further if you'd like!
David
Sunday 18 August 2024Pizza was very doughy and this didn’t make it enjoyable. As for the garlic bread I was extremely disappointed to see that this was shop bought garlic bread slices. Probably won’t order from here again.
Crust & Craft replied
Thank you for taking the time to share your thoughts. We’re truly sorry to hear that the pizza’s doughiness detracted from your enjoyment and that the garlic bread did not meet your expectations. We strive to maintain a high standard, and it’s disappointing that this was not reflected in your experience. Your feedback is valuable, and we will take it into careful consideration as we work to enhance our quality. We hope you might reconsider and allow us the opportunity to provide a more satisfying experience in the future.
David
Friday 16 August 2024what an excellent pizza this was
Crust & Craft replied
Thank you for your gracious words! We're truly delighted to know that our pizza exceeded your expectations. It's always a pleasure to hear that our dedication to quality and flavor resonates so well with our guests. We look forward to serving you another exceptional culinary experience soon.
Jordan
Sunday 11 August 2024I got the Philly steak pizza and the steak didn’t look great. The breadcrumbs and little bit of mac and cheese didn’t taste great. Not for me. Went straight in the bin. The Dr Pepper was nice.
Crust & Craft replied
Dear Jordan
Thank you for your candid feedback. I am truly sorry to hear that our Philly steak pizza, alongside the breadcrumbs and mac and cheese, did not meet the standard you rightfully expect. Your experience is of paramount importance to us, and I regret that we failed to deliver on this occasion.
While I’m pleased that you found the Dr Pepper to your liking, I am deeply concerned by the disappointment you encountered with the rest of your meal. In light of this, I would like to offer you a full refund as a gesture of our commitment to ensuring your satisfaction.
Please allow me to process this refund immediately. We genuinely value your patronage and would be grateful for the opportunity to serve you again under better circumstances.
Warm regards,
Zack
Crust & Craft
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This response addresses the issue with a sincere apology, offers a refund, and expresses a desire to make things right in the future.
Connor
Sunday 04 August 2024Really nice staff food was hot thank you will order again!
Crust & Craft replied
Thank you for your commendation. The gastronomic delights were exemplary, presented at an ideal temperature. The staff's attentiveness and professionalism were notably commendable. We are most eager to have the privilege of serving you again in the near future.
Warm Regards
Zack
Laurence
Sunday 04 August 2024Food delivered hot and on time, delivery guy was great. Food quality was pretty middling - what you'd expect for the price so I'm not complaining, but it's not the tastiest thing you'll ever have.
Crust & Craft replied
Thank you for your feedback. We are pleased to hear that the delivery was punctual and our delivery person provided exemplary service. We regret that the culinary quality did not surpass your expectations. While we endeavor to offer commendable value, we are continually seeking ways to improve. If you have any specific recommendations on how we might elevate our dishes, we would be most grateful to receive them.
Warm Regards
Zack
Daniel
Tuesday 30 July 2024The Pizza was very nice and the drinks were cold. Perfect!
Crust & Craft replied
Thank you for your gracious feedback. We are elated to hear that you found the pizza to be delectable and the beverages perfectly chilled. Ensuring our guests' satisfaction is paramount to us. Your kind words inspire us to continue delivering exceptional culinary experiences. We eagerly anticipate the pleasure of welcoming you back soon.
Warm regards,
Zack
A little bit about us
Calling all lovers of chicken! Crust & Craft offer a great range of chicken dishes. With the help of JUST EAT, it couldn't be easier to order a succulent meal and pay for it online, with delivery promised right to your door. After you have eaten, we'd love to get your feedback on our food and service at www.just-eat.co.uk
Delivery times
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
15:30 - 23:00
Saturday
15:30 - 23:00
Sunday
15:30 - 22:00