Don Churro - Romford
0 reviews
About
Kerry
Sunday 01 December 2024Do not use this restaurant- I waited 1 hour 30 mins for delivery and ordered churros which arrived cold and rock hard - couldn’t eat them. Went to bin, currently awaiting refund from just eat. AVOID would give no stars but it won’t allow me to
Don Churro - Romford replied
I'm sorry to hear about your frustrating experience with Just Eat Kerry. Timely and warm deliveries are essential for a positive customer experience, and I understand your disappointment with the cold and quality of the food. We do hope you order again in the future so we can make things right.
Lorraine
Friday 07 June 2024marked as delivered but hasn't arrived.
Don Churro - Romford replied
We appreciate your feedback and we’re disappointed that we didn’t get it right for you on this occasion. Please contact Just Eat to report your failed delivery. We hope you order again in the future so we can make things right. Don Churro
paul
Sunday 21 April 2024Don Churro - Romford replied
Thank you for sharing your rating Paul! We're delighted that you enjoyed your treat from Don Churro. We look forward to serving you again soon!
Harveen
Saturday 02 December 2023Don Churro - Romford replied
We're sorry to hear about your experience. If there's anything specific you'd like to share with us to help improve, please feel free to reach out. We value your feedback.
Waseel
Thursday 30 November 2023Don Churro - Romford replied
We're sorry to hear about your experience. If there's anything specific you'd like to share with us to help improve, please feel free to reach out. We value your feedback.
Ameer
Saturday 02 September 2023You guys literally sent me warm milk with Oreo’s no ice cream used to make the milkshake it was like water what’s this disgrace
Don Churro - Romford replied
We appreciate your feedback Ameer and we’re disappointed that we didn’t get it right for you on this occasion. We have passed on your review to the team and hope you order again in the future so we can make things right. Don Churro
Frederick
Sunday 27 August 2023Extremely late
Don Churro - Romford replied
I'm sorry to hear about your experience, Frederick. We apologise for the inconvenience you faced due to the late delivery. We understand that timely delivery is crucial, and we're actively working to improve our processes to ensure that such delays are minimised in the future. Your feedback is valuable to us, and we appreciate your patience. If you'd like to discuss this further or have any other concerns, please feel free to reach out to us. We hope to have the opportunity to serve you better in your future orders.
Joanne
Thursday 24 August 2023Don Churro - Romford replied
Thank you for your order. We noticed your rating and would love to know more about your order experience. Your feedback helps us enhance our services. Looking forward to hearing from you. Don Churro 🍩🧋
A little bit about us
These churros are handcrafted and made freshly to order every time. Don Churro love churros, use the best quality ingredients to create a top product and focus on elevating the churro experience, allowing customers plenty of room for indulgence. Satisfy all your cravings… sweet or savoury!
Delivery times
Monday
11:00 - 20:45
Tuesday
11:00 - 20:45
Wednesday
11:00 - 20:45
Thursday
11:00 - 20:45
Friday
11:00 - 21:45
Saturday
11:00 - 21:45
Sunday
11:00 - 20:45