
El Mexicana - Swindon
0 reviews
About
Janetta
Friday 24 January 2025Happy with order and delivery. Loved the order number check 👍
El Mexicana - Swindon replied
Thank you for your valuable feedback Janetta! We're thrilled to hear that you enjoyed your experience at El Mexicana. We can't wait to welcome you back again soon!
Victoria
Saturday 11 January 2025Delivered in a timely
fashion however, specifically ordered 3 burritos with NO corriander however all burritos were FILLED with corriander!Order of nachos was ice cold, like it had been delivered straight from a fridge!!
El Mexicana - Swindon replied
Your feedback means a lot to us Victoria, and we're sorry we missed the mark this time. We hope for another chance to serve you in the future and make it right. Looking forward to your next order! El Mexicana 🌯🌶️
Sarah
Saturday 11 January 2025cold and completely wrong order and tasteless coriander is all i could taste and I asked for no coriander no good
El Mexicana - Swindon replied
We appreciate your feedback Sarah and we apologise for the mix-up in your order. We hope you order again in the future so we can make things right. El Mexicana 🌯🌶️
Mick
Friday 10 January 2025Normally good from here, but fridge cold and tasted stale, very disappointing
El Mexicana - Swindon replied
Your feedback means a lot to us, and we're sorry we missed the mark this time Mick. We hope for another chance to serve you in the future and make it right. Looking forward to your next order! El Mexicana 🌯🌶️
Alexandra
Thursday 02 January 2025El Mexicana - Swindon replied
Thank you for your review Alexandra! We look forward to welcoming you back soon!
Rhys
Tuesday 19 November 2024El Mexicana - Swindon replied
Thank you so much for taking the time to leave us a 5-star rating Rhys! We truly appreciate your support and are delighted to hear you had a positive experience with us.
Emma
Saturday 26 October 2024Took over an hour to get here, and arrived cold and order was wrong
El Mexicana - Swindon replied
I'm sorry to hear about your frustrating experience with Just Eat Emma. Timely and warm deliveries are essential for a positive customer experience, and I understand your disappointment with the cold and quality of the food. Consistency in service is crucial, and I hope Just Eat takes your feedback seriously to improve their delivery process. We do hope you order again in the future so we can make things right.
Mariah
Saturday 19 October 2024Food never showed up after 2 hours, claimed it was delivered but wasn’t. Will be avoiding at all costs in the future.
El Mexicana - Swindon replied
We appreciate your feedback and we’re disappointed that we didn’t get it right for you on this occasion Mariah. Please contact Just Eat to report your failed delivery. We hope you order again in the future so we can make things right. El Mexicana 🌯🌶️
Phil
Thursday 10 October 2024Hardly any slaw and should label what order is which
El Mexicana - Swindon replied
We appreciate your feedback Phil. We strive to provide generous portions and quality ingredients in every dish, and it's disheartening to learn that we fell short of your expectations. We hope to have the opportunity to serve you better in the future.
Cassie
Tuesday 08 October 2024Order was over an hour late and when it turned up was the wrong one. The driver took it back and I waited a further hour and half before it was sent back. Barely any protein in it and nacho cheese hasn’t been available for months on the menu
El Mexicana - Swindon replied
I'm sorry to hear about your frustrating experience with Just Eat Cassie. It's disheartening to learn that the delivery took so long to reach you and then it was the wrong order. I will contact the store and enquire about the nacho cheese. We do hope you order again in the future so we can make things right.
A little bit about us
Spice things up and look over the great menu of El Mexicana who offer a fantastic range of the best Mexican dishes in town. After you have eaten, we'd love to get your feedback on our food and service at www.just-eat.co.uk
Delivery times
Monday
10:00 - 21:45
Tuesday
10:00 - 21:45
Wednesday
10:00 - 21:45
Thursday
10:00 - 21:45
Friday
10:00 - 21:45
Saturday
10:00 - 21:45
Sunday
10:00 - 21:45