
Festival Street Kitchen
0 reviews
About
Annie
Wednesday 29 January 2025Festival Street Kitchen replied
Thank you Annie for your 5 stars, we look forward to further orders from you love fsk
Kevin
Saturday 11 January 20252.5hrs to arrive, stone cold and offered £4.11 back against a £17 order!!! Unacceptable
Festival Street Kitchen replied
Hello Kevin. I’m sorry to see from your review about your delivery delay, unfortunately it’s just eat that deal with the refunds for orders, we don’t have any input at all with that decision or how much a refund would be, I completely understand your frustration with this matter, I wonder if you could re contact them and say it’s unacceptable I will also add a complaint to them regarding this matter also
Amanda
Wednesday 08 January 2025Our food was unfortunately very cold and had to be warmed in the oven upon receiving
Festival Street Kitchen replied
Hello Amanda I’m extremely sorry to hear you received your food cold, unfortunately we have had issue with the drivers which once they take from our store the ticket clear off our systems, I hope you have a better experience next time, we have reported issues with drivers to just eat also to try and resolve these issues
David
Tuesday 07 January 2025Rubbish quality food tasted awful
Festival Street Kitchen replied
Hello David, I’ve checked with staff about this issue as you called the restaurant due to you not liking sweetcorn and found sweetcorn , unfortunately the pan of the day which is Brazilian contains sweetcorn as the member of staff explained on the phone. I’m guessing to why this tasted awful to yourself due to you disliking an ingredient that is in there, many of our other big pans specials don’t contain sweetcorn,
James
Saturday 04 January 2025both orders were wrong. no jalapeños on either Burrito and salsa in one of them. coke was a zero not original. Really disappointed as usually food always excellent.
Festival Street Kitchen replied
Hello James I would like to apologise to you that your food arrived not to you expectations which has left you disappointed I hope your willing to give another chance to correct this for you, thank you
Owen
Saturday 04 January 2025Naan bread was sent out as burnt
Festival Street Kitchen replied
Hello Owen, sorry to read your naan bread arrived to you burnt, one your next order we shall give a free naan, if you could pop it’s in the notes part to restaurant to be sure we know it’s you thank you for your custom. I hope you find this acceptable and you order again soon
Jack
Friday 03 January 202590 mins late, container had basically disintegrated and food was pretty cold. Not restaurant’s fault but inability to cancel order or receive refund meant this was inevitable
Festival Street Kitchen replied
Hello Jack first I would like to say I’m sorry to read this review, we have been in contact with just eat recently over the drivers, sadly we are not able to cancel order on the just eat order pad either, I hope this matter won’t put you off from ordering from us again
sammie
Monday 23 December 2024Festival Street Kitchen replied
Hello sammie I would like to reply to your 1 stars but there isn’t any further information from yourself. But we are sorry to see this
Cian
Tuesday 17 December 2024Food was very burnt upon arrival, not edible. Such a shame as was excited by them reopening, what a let down
Festival Street Kitchen replied
Hello Cian thank you for your review I’m sorry the food you had delivered was not up to our normal standards, I hope your be willing to give us another chance to correct this
Lyndsey
Tuesday 17 December 2024Festival Street Kitchen replied
Hello Lynsey thank you for your 5 stars we appreciate your feedback and look forward your next order
A little bit about us
Perfect for anyone who can't live without a burger fix. At Festival Street Kitchen burgers are a passion - which juicy offering will you choose? With easy ordering and prompt delivery, you just need to tuck in and enjoy! After you have eaten, we'd love to get your feedback on our food and service at www.just-eat.co.uk
Delivery times
Monday
09:00 - 11:00
11:30 - 19:45
Tuesday
09:00 - 11:00
11:30 - 19:45
Wednesday
09:00 - 11:00
11:30 - 19:45
Thursday
09:00 - 11:00
11:30 - 19:45
Friday
09:00 - 11:00
11:30 - 20:45
Saturday
09:00 - 11:00
11:30 - 20:45
Sunday
09:00 - 11:00
11:30 - 15:45