Fireaway Designer Pizza - Margate

Hello abdul sorry for your bad experience I'm offering you a free pizza any time thanks

Hi Kelly, We’re really sorry to hear that your experience with us wasn’t up to the standard you expected. We genuinely care about delivering quality food, and we understand your frustration with the milkshakes, strawberries, and Nutella cookie. This definitely isn’t the experience we aim to provide. Please know we’re taking your feedback seriously and will be looking into the issues you’ve raised to ensure this doesn’t happen again. We’d love the chance to make it right and would be happy to offer you a replacement or a refund for your order. Feel free to contact us directly at [contact info], and we’ll do everything we can to make sure your next experience is much better. Thank you for bringing this to our attention, and we hope to hear from you soon. Kind regards, Fireaway Pizza Margate

Dear Emma, Thank you for reaching out and letting us know about your recent experience. We sincerely apologize for the delay in your order and for the behavior you encountered with our staff. This is certainly not the standard we strive for, and we are truly sorry for any inconvenience caused. We value your feedback and would love the opportunity to make it right. Please let us know if you’d like us to offer a discount on your next order or if there is anything else we can do to improve your experience with us. We appreciate your understanding and hope to serve you better in the future. Best regards, Fireaway Pizza Margate

Thanks for clarifying! Here’s an updated response: Hi, thank you for your feedback, and we apologize for the inconvenience. We’ve been experiencing some technical issues with our phone line, but we're glad to hear you've received your order. If there’s anything else we can assist with, please don’t hesitate to reach out!