Our couriers are very busy
Delivery might take longer.
Not taking orders at the moment
88 The Broadway, London, SW19 1RH
Not very warm despite being early.
Specifically requested no red onion and no relish on my order (as shown on printed ticket attached to the delivery bag) but both had actually been put on the burger so it was getting cold as I was having to remove the onion and scrape the relish off. Not ideal. So I don’t really know why I’ve had to pay a non-optional additional service charge on top of the cost of the burger and the delivery fee if the service is not good…?
When food was delivered it was cold
Very nice but it arrived a cold and needed reheating
Food was undercooked and soggy
Food was late arriving by no fault of the driver. Food was cold, burgers were tasty and arrived neat but chips were soggy and underwhelming. It’s expensive for portion size and won’t be ordering takeaway again as I always hope for the equivalent dine in quality and left disappointed.
No Blue Cheese Sauce on the Blue Cheese Burger.
This probably would have been nice were it not for the fact it was colder than the grave and felt like it had been cooked way back when humanknd first discovered fire.
It was finally delivered following a volley of telephone calls between myself and the delivery person who was "sorry no speak english". I'm sure she is a nice person, however this did not assist with the end goal of me receiving a meal which was cold. Given the fact that it's a delivery I don't expect it to be piping hot. This was awful. To say I am disappointed is an understatement. I am appalled.
I would perhaps visit this establishment in person to see if the food is as good as it promised to be, but also to give them a piece of my mind for charging so much for something so disappointing.
Once again completely wrong order delivered. I now have no food and am £20 down.
Delivery window changed 3 times.
Food was cold.
Off to UberEats we go.
I was interrupted in my order twice and so went through the order process 3 times. I did not realise more than 1 of these had gone through. When I received a text I went to find out how to cancel my order. On your website under 'how to cancel' it says:
"For delivery and collection orders, head to the order details page, where you'll see the option to cancel your order under Can we help with anything?"
There is no 'order details' option and under 'your order' there is no clear option to cancel. I could not find any way of cancelling the order in time so have had to pay for 2 orders.
The chips were cold and like cardboard when the order arrived, so we couldn't eat them. The burgers were lovely
Adults need around 2000 kcal a day
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Delivery is £0.00 away
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