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Ha Noi Pho

Vietnamese, Oriental

179 Mare Street, London, E8 3QE

Opening at 12:30


3.5 stars out of 6 3.5 / 6
Food quality 3.5
Delivery time 3.5
Service 3.5

Based on the 62 most recent reviews

912 reviews of Ha Noi Pho

  • 16/02/2019
    3.5 stars out of 6
    Crispy squid was chewy and the batter was soft, avoid!
  • 14/02/2019
    4.5 stars out of 6
  • 01/02/2019
    2.5 stars out of 6
    Second time we've ordered from here. Last time our food was delivered to an entirely different street (no name similarity) so we ate 2 hours late. This time we ordered for 7pm and it arrived at 6pm, had all the food but the wine was missing.
  • 27/01/2019
    6 stars out of 6
    Delicious meal, great service, thanks very much!
  • 25/01/2019
    1 stars out of 6
    Waited 2.5 hours. Food never arrived. Do not use this restaurant. When you ring they tell you the food is on the way. Then they tell you they will ring you back but they don't. Really awful customer service. Worst ever
  • 13/01/2019
    6 stars out of 6
  • 05/01/2019
    6 stars out of 6
  • 03/01/2019
    1 stars out of 6
  • 09/12/2018
    5 stars out of 6
  • 04/12/2018
    6 stars out of 6
    Excellent food, fast delivery. Will order again, 5 star !
  • 02/12/2018
    1 stars out of 6
    My food never arrived. Tried to call the restaurant many times, no answer. I spoke to Just Eat 5 times for a refund and I’m still waiting, because the restaurant claims they delivered the food. Stay away! Extremly poor customer service!!!
  • 02/12/2018
    1 stars out of 6
    Have had problems with this restaurant before. This time no broth with the noodle soup, which was meant to be sent on separately after I complained, they wouldn't re-send the whole dish so noodles, chicken etc stone cold and the broth is still not here as I write. Appalling..a total disaster. Won't ever order from here again
  • 01/12/2018
    5 stars out of 6
  • 29/11/2018
    2 stars out of 6
    BEWARE; if you order from this restaurant your food will arrive very late or (in my case) not at all. I had been a good returning customer (over 3 years) but no more. This place has completely fallen off a cliff with regards to customer service (pray that you don't have to call up the restaurant for any reason- rude doesn't begin to describe the staff who answer the phone. Be prepared to be shouted at) It is a shame because if you're lucky enough to be actually receive your order it is good. This place is unreliable, rude and incompetently manages it's delivery service. The odds are that your food will be at least 45 minutes late or will not arrive at all. Avoid. Avoid. Avoid.
  • 20/11/2018
    2 stars out of 6
    Food never turned up. Delivery driver couldn't be bothered to bring it to the door. Restaurant dealt with it as best they could but we still ended up waiting 1.5 hours for nothing.
  • 17/11/2018
    1.5 stars out of 6
    Worst food and service ever. I ordered Flat Rice Noodle Soup with Vegetable & Tofu. The pak choi was half rotten, found an insect in a soup. There was very little flavour in soup. It was like some noodle in hot water. I called the restaurant to complain and was promised their manager will call me back about the refund. They never called back. I called them 4 times and same thing happaned. I contacted just eat and they contacted them and was told they didn't agree on the refund when they promised the refund on the phone. Don't waste your time and money on this restaurant!
  • 14/11/2018
    1 stars out of 6
    Ordered food at 18:22 on a Wednesday. Scheduled delivery at 19:25. No food at 19:35. I called the restaurant. They said “don’t worry, Food is coming... probably stuck in traffic” Seriously. Worry. Your food ain’t coming! Called back 5 times. They promised the food is coming. Just eat called. They asked to wait another 15-20minutes, they call them back for refund. If you are reading this. Don’t order from here.
  • 11/11/2018
    2 stars out of 6
    Extremely poor service. Food arrived with a different courier, had the wrong receipt on, with the wrong address and and details for myself. And I'm not sure they sent me vegetarian spring rolls. Called the restaurant to let them know they sent me the wrong order and the lady told me to forget about the receipt because "it's their business how they write the receipt". At the end of the conversation, after she provided no sensible and logical arguments that it was my order and after I just gave up, she just hung up on me. Do I need to say it? Never ordering from them again. Thank you very much.
  • 08/11/2018
    6 stars out of 6
  • 04/11/2018
    4 stars out of 6
  • 03/11/2018
    3 stars out of 6
  • 28/10/2018
    1.5 stars out of 6
    The food was almost half an hour late and the salt and pepper squid was completely inedible- I couldn’t physically stick a fork through It because it was so overdone, like it had been cooked three days ago and left out. When I called to query this, the customer service from the restaurant was abysmal, they didn’t do anything to rectify the matter and acted like it was my fault.
  • 21/10/2018
    1 stars out of 6
    Tried to add more food on the phone and they ended up overcharging me - I had to physically go to the restaurant 3 times to try and get a refund for them charging me twice. They never gave me a refund had to eventually get my bank to sort the dispute - they were rude and vile.
  • 12/10/2018
    3.5 stars out of 6
    I am very disappointed. The food arrived and it was cold I also didn’t receive my jellyfish and mango prawns. The vermicelli noodle dish was described as “spicy” on the menu . No spice whatsoever and very bland.
  • 06/10/2018
    3.5 stars out of 6
    food is always good but so late and when I called up they didn’t even ask for my address, they just said “we’re really busy”...
  • 06/10/2018
    6 stars out of 6
    properly good quality nosh!
  • 30/09/2018
    1 stars out of 6
    Absolutely terrible service. i ordered at 8.30pm on a sunday, was supposed to arrive at 9.34pm by 9.50 when it still hadn't shown up I called the restaurant, they told me it was on its way but they would call the driver and find out then call me back. They never phoned back, after 10pm I called the restaurant again 15 times or more, no answer, the food never showed up. Absolutely disgusting service.
  • 30/09/2018
    1.5 stars out of 6
    Order confirmed at 20:12. Quoted delivery time was 21:20. Called restaurant at 21:40, assured me it was on it's way. Sitting here at 22:25, still not arrived. Just not good enough guys....cant really rate food coz it's not here....
  • 22/09/2018
    2 stars out of 6
    I'm recovering from a serious almost fatal head injury. Thought I'd have a takeaway. Ordered sea bass and a salad..said it would take an hour but came within 20 mins...obviously not fresh..it wasn't what I asked for! The employees and manager were very rude. Spoke to 3 people all passing in the buck. One of them even said.. "what sea bass do you expect for £9.00". Was pretty shocked by there behaviour towards a customer. What I got was a few pieces of fried fish with a load of rice noodles. On the menu it said sea bass.. nothing else.. no noodles nothing just the fish. The manager said that they would pick it up if I hadn't eaten it..I hadn't. Waited for hours they didnt show..In the end it was not picked up and I wasn't refunded. Very bad customer services .very disappointed!
  • 22/09/2018
    5.5 stars out of 6
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