Hot Chick - Edinburgh, Balgreen Road

We're so sorry you had a bad experience – that's definitely not the Hot Chick way. We always aim to deliver the best experience for our customers, and it sounds like we missed the mark this time. We really value your feedback and wanted to tell you we're on it and will make sure this gets fixed!

Making sure you receive what you ordered is fundamental at Hot Chick, and we are sorry you had a missing item. These oversights sometimes can happen, but we take them very seriously. Rest assured, we’re immediately acting on this to ensure our staff uphold the thoroughness and accuracy you expect from us.

"Wow! Sounds like we really brought the sauce. Your fire feedback means the world to us. We hope you'll order from us again soon, you saucy chick! In the meantime, why not chick us out @hotchick_chicken on IG and join the coop. Many thanks, the Hot Chick team"

Getting it right is what we strive for at Hot Chick, and it seems we missed the mark with your order. While mix-ups sometimes can happen, we take them very seriously. Rest assured, we’re immediately addressing this to ensure our staff maintain the high standards you expect from us.

We're so sorry you had a bad experience – that's definitely not the Hot Chick way. We always aim to deliver the best experience for our customers, and it sounds like we missed the mark this time. We really value your feedback and wanted to tell you we're on it and will make sure this gets fixed!