Note: We Check for ID if the customer looks young and always use the "Challenge 25" rule. Delivery orders containing alcohol must not be handed over to the customer unless
• The customer shows a valid, approved form of ID. This must be a passport, photo driving licence or a proof of age card, such as the PASS card from the national Proof of Age Standards Scheme
• The name on the ID matches the name on the order receipt
• The customer is over 18 years old
• The customer does not appear to be drunk. If the customer is drunk, underage or does not have a valid, approved ID matching the name on the order, Driver must not hand over the alcohol. Food items in the order can still be delivered as usual. The customer should be told to contact Store for a refund.