Poco Loco
0 reviews
About
Kathleen
Saturday 12 October 2024that was yummy
Stell
Friday 11 October 2024Poco Loco replied
Hi Stell, we’re really sorry to see you didn’t enjoy your food. Unfortunately the just eat driver didn’t arrive for a long time. We have all the times and photos to prove we prepared your meal on time.
We prepare food fresh and keep it on a hot plate but they took much longer than they should have and that will effect quality. Please complain to just eat and they should compensate you. It is so frustrating for us as we want our food to arrive to you hot and fresh for you to enjoy. We hope you’ll give us another try some time.
Sharon
Friday 11 October 2024The food we received was cold and the potato’s were in cooked
Poco Loco replied
Hi Sharon , we’re really sorry to see you didn’t receive your meal as it should have been. I can confirm it was cooked fresh and was hot when it was packed, we took a photo of it as it packed at 7.06 and it was collected shorty after. I don’t know what time it arrived to you.
As for the potatoes I can only apologise. If you do order from us again please give us a call before or put a note on the delivery and we will add this item free of charge to your order and a dessert as way of apology.
Thankyou for your value feedback. It has been shared and discussed with the staff.
Kind regards
Jody
Stacey
Thursday 12 September 2024great food as always
Poco Loco replied
Thankyou Stacey for taking the time to give us a review. We hope to serve you again soon
David
Friday 06 September 2024We had one item missing but foot was lovely, Mrs says the burrito was better than the one I pick up in London, looking forward to eating in the restaurant
Poco Loco replied
Hi David, Thankyou so much, it’s great to hear you enjoyed you meal. Please do give us a call next time you order and we’ll make sure you get an extra item. So sorry they missed something. Or better still let us know when you dine in the restaurant. Hope to see you soon 😊
Bill
Tuesday 03 September 2024Poco Loco replied
Thankyou for your review 😊
Jason
Saturday 31 August 2024Ordered my food and waited for over two hours for them to say that it’s been delivered when it hasn’t.
Poco Loco replied
Hi Jason, sadly this was not the restaurant, it was the delivery driver that works for just eat. You have reviewed the restaurant, we sent the food so the just eat system will say the food has been delivered. Regardless I’m sorry you had this experience, I hope
Just eat compensated you, it is so frustrating when these things happen. Hopefully you’ll give us another try 😊
Trevor
Tuesday 27 August 2024Oh my days! Tried these guys at the castle concerts and have been rather to try them again… did not disappoint at all. Amazing! However will swerve the Cajun fries next time. Mouth still on fire!!!! LOL
Poco Loco replied
Hi Trevor, Thankyou so much for giving us a try! It’s great to hear you saw us first at the castle!
Please let us know on your next order to go light on the Cajun! Not a problem 😊
Lynn
Thursday 15 August 2024Fabulous outstanding tasty
Poco Loco replied
Thankyou so much Lynn, that’s great to hear you enjoyed you meal 😊
Matthew
Tuesday 23 July 2024Part of order missing
Poco Loco replied
Hi Mathew, apologies if we made a mistake, however I think this is the night that the driver was given all the food but you didn’t receive it all. We are as disappointed as you that sometimes using just eat drivers to deliver our food means we have no control. I’m sorry this happened for you. If you order again with us, please do let us know and we will add another dish free of charge.
A little bit about us
Fancy some Mexican or Spanish food tonight, well why not try Poco Loco who will cook and deliver you food right to your front door at a time that's right for you, so put your feet up and have a glass of wine while someone else slaves over a hot stove, relax and enjoy. Then after you have eaten, we would love to hear what you think of our food and service by leaving feedback on the Just Eat Site. We also serve a great traditional Sunday lunch.
Delivery times
Monday
12:00 - 15:00
17:00 - 21:00
Tuesday
12:00 - 15:00
17:00 - 21:00
Wednesday
12:00 - 15:00
17:00 - 21:00
Thursday
12:00 - 15:00
17:00 - 21:00
Friday
12:00 - 21:30
Saturday
12:00 - 21:30
Sunday
13:00 - 19:00
Business details
Poco Loco
58 High Street
ME4 4DS Chatham
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