
POCO LOCO
0 reviews
About
simon
Saturday 08 February 2025Food hasnt arrived
POCO LOCO replied
Hi Simon, apologies for your food being late. There was a crash leading up to your address which added to the delivery time. Once again we apologise. Thank you
Vickie
Saturday 08 February 2025POCO LOCO replied
Thank you Vickie for the 5 star rating. Much appreciated and we look forward to serving you again soon
Danielle
Friday 07 February 2025POCO LOCO replied
Thank you Danielle for the 5 star rating. Much appreciated and we look forward to serving you again soon
Max
Thursday 06 February 2025food never arrived, and no one picked up the phone when I tried to call asking where my order was. a shame because I was quite excited :(
POCO LOCO replied
Hi Max, your food was delivered. I would appreciate it if you kindly take this down. Thank you
Tom
Sunday 02 February 2025lack of consistency and zero communication.
POCO LOCO replied
We do apologise that you have not had a great experience like everyone else but we have just seen the 1 star review you left us on google and we have been making efforts to find your contact to try and investigate/resolve the issue. I do not think it is fair leaving multiple reviews on multiple platforms but that’s ok. Kindly reach out to us directly as you have done in the past and we will surely investigate and resolve the matter. Thank you
Andy
Saturday 01 February 2025Restaurant quality to your door. These guys are the real deal. Superb
POCO LOCO replied
Thank you Andy for the fantastic review. Much appreciated and we look forward to serving you again soon
Natasha
Friday 31 January 2025POCO LOCO replied
Thank you Natasha for the 5 star review. Much appreciated and we look forward to serving you again soon
Phil
Wednesday 29 January 2025Amazing food.
POCO LOCO replied
Thank you Phil for fantastic review. Much appreciated and we look forward to serving you again soon
David
Friday 24 January 2025Helen
Sunday 19 January 2025Food was lukewarm at best - fries were limp - will think twice about ordering from here again
POCO LOCO replied
Thank you Helen for your feedback. We’re sorry to hear about your experience and that your order didn’t arrive as it should have. Unfortunately, there was a mix-up with the driver that caused a delay on your order and we sincerely apologise for the impact this had on the quality of your food. This isn’t the standard we aim to deliver, and we’ll be taking steps to ensure it doesn’t happen again. We hope you’ll give us another chance to make it right!
A little bit about us
Spice things up with some Mexican food tonight and look over the great menu of POCO LOCO who offer a fantastic range of the best Mexican dishes in town. Choose collect or deliver. After you have eaten, we'd love to get your feedback on our food and service at www.just-eat.co.uk
Delivery times
Monday
16:00 - 22:00
Tuesday
14:00 - 22:00
Wednesday
16:00 - 22:00
Thursday
13:00 - 22:00
Friday
16:00 - 22:00
Saturday
16:00 - 22:00
Sunday
16:00 - 22:00