Pokénori - Solihull
0 reviews
About
Clare
Thursday 21 November 2024Food was delicious and delivered quickly but sadly was freezing cold when it arrived which took away from the food.
Pokénori - Solihull replied
Hello Clare. Thank you for your valueable feedback. i am sorry to hear that your food delivered cold. we strive for freshnes and hot food delivered to the Yakinori Customers. you feedback will definitely help us improve. apologies once again. Hope you give us another chance to serve you the best.- Yakinori Team
Yuliana
Saturday 02 November 2024Order didn’t come
Pokénori - Solihull replied
Hi Yuliana,
We are so sorry to hear you didn't receive your order.
Here at Yakinori, we can assure all customers that orders are packed correctly and handed to the driver directly.
Unfortunately, we cannot take responsibiltiy for your order not arriving, this will be something you have to contact the Just Eat customer service for, so they can resolve the issue for you and help as needed.
Again, we aplogise that you didnt receive your order.
Kind regards
-Yakinori Team
Gemma
Saturday 14 September 2024Amazing food! Im sure the bowl is getting smaller though!
Pokénori - Solihull replied
Hi Gemma,
Thank you for the kind review!
We can assure you that we haven't changed our portion sizes and the bowls remain the same size.
Thank you,
-Yakinori Team
Jessica
Friday 23 August 2024Food was incredible
Pokénori - Solihull replied
Hi Jessica,
Thank you for your kind words, we are so glad to hear you enjoyed your food.
- Yakinori Team.
Henry
Saturday 22 June 2024The Ramen was cold And the chocolate cake never came
Pokénori - Solihull replied
Hi Henry,
We are sorry to hear about your experience with your food.
-Yakinori Team
Naomi
Tuesday 11 June 2024Pokénori - Solihull replied
Hi Naomi,
Thank you for the 5 star review, we are glad you enjoyed your food.
- Yakinori Team
Joshua
Saturday 08 June 2024Food never arrived after waiting for 2 hours despite saying it had been delivered.
Pokénori - Solihull replied
Hi Joshua,
We are sorry to hear your food didn't make it to you.
We will be sure to contact Just Eat to ensure this never happens again.
If you would like to discuss this matter further or need any more details, please contact us
- Yakinori Team
Naomi
Saturday 01 June 2024Pokénori - Solihull replied
Dear Naomi,
Thank you for your 5 star reviews! We look forward to welcoming you to our restaurant and dine with us!
Matt
Saturday 25 May 2024Pokénori - Solihull replied
Hi Matt, Thank you for your reviews, appreciate for your 4 star reviews!
T
Saturday 25 May 2024Food was cold on arrival. Clearly made the day before, not freshly prepared.
Pokénori - Solihull replied
Hi T,
Thank you so much for your feedback. We are sorry we missed a mark here. We strive for freshness and hot food to be delivered to our customers. Your feedback will definitely help us improve. Apologies once again.
A little bit about us
Pokénori follows in the family footsteps of japanese cuisine, with our delicious poke bowls, bento boxes and katsu curries. Why not try our in-house sushi, with so much choice we have something for all of the family. For any allergy orders please call the restaurant directly.
Delivery times
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Sunday
11:00 - 21:00