Serial Grill - Harold Hill

Burger and Ribs lovely, chips cold and horrible, Not the usual standard. Sorry

Serial Grill - Harold Hill replied Dear Shaun, Thank you for your review. We're so sorry to hear that the chips you received recently were not up to our usual high standards. We will pass your comments across to the Operations Manager so they can investigate what happened here. We hope that we will see you again soon. Thanks again The Serial Grill Team

First time we've tried and honestly the food was amazing! Best burgers we've had in ages! Definitely be ordering again!

Serial Grill - Harold Hill replied Dear Damien, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Food was tasty, but burger bun was falling apart

Food was fantastic

Serial Grill - Harold Hill replied Dear Dean, Thank you for your review. We're so pleased to hear that you enjoyed your food! We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

An absolutely delicious burger as always. Thank you!

Serial Grill - Harold Hill replied Dear Chloe, Thank you for your review. We're so pleased to hear that you enjoyed your burger! We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Lovely food. Extra patty was missing but they sent an entire new burger. Great service.

Serial Grill - Harold Hill replied Dear Kathy, Thank you for your review. We're so pleased to hear that you enjoyed your food! We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Great delivery qnd lovely food

Serial Grill - Harold Hill replied Dear Tony, Thank you for your review. We're so glad that you enjoyed your food! We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Serial Grill - Harold Hill replied Dear Esther, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Serial Grill - Harold Hill replied Dear Felicity, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

1st time order. Food was hot and delivered in good time. Burger, chips and onion rings were great. Full rack of Ribs on the other hand were a let down. Very chewy and not “ fall off the bone “ that I would expect at that price. I would suggest frozen or re-heated? The kids boneless chicken was very spicy so not ideal for kids in my opinion. Would I order again? Yes but def not the ribs or kids chicken meal 😩

Serial Grill - Harold Hill replied Dear John, Thank you for taking the time to leave us valuable feedback. We're sorry to hear that you were disappointed with the Ribs you received. We will raise this with the Operations Manager so they can investigate with the team. We hope that we will see you again soon. Best wishes The fishnchickn Team

Serial Grill - Harold Hill replied Dear Nathan, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Great food once again

Serial Grill - Harold Hill replied Dear Scott, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Great food, really tasty. Arrived hot and early. Thanks!

Serial Grill - Harold Hill replied Dear Toby, Thank you for your review. We are so pleased to hear that you enjoyed your food! We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Sauces were added onto burgers which weren't requested and juice with the kids meal was forgotten. Apart from that food was nice

Serial Grill - Harold Hill replied Dear Katie, Thank you for taking the time to leave us valuable feedback. We are sorry to hear that your burgers were incorrect and the juice was missing from the order. We will be raising this with the Operations Manager for the store so they can investigate and work with the team to prevent something like this from happening again. We hope that we will see you again soon. Best wishes The Serial Grill Team

Amazing

Serial Grill - Harold Hill replied Dear Michelle, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Serial Grill - Harold Hill replied Dear Shona, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Serial Grill - Harold Hill replied Dear Shona, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Serial Grill - Harold Hill replied Dear William, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Excellent as usual A***

Serial Grill - Harold Hill replied Dear Paul, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Serial Grill - Harold Hill replied Dear Kirsty, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Serial Grill - Harold Hill replied Dear Esther, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Excellent service and excellent food

Serial Grill - Harold Hill replied Dear Dave, Thank you for your review. We're so pleased to hear that you enjoyed your food and the service from our team! We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Serial Grill - Harold Hill replied Dear Shaun, Thank you for your review. We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Friendly delivery guy. Fast service. Great food.

Serial Grill - Harold Hill replied Dear Joanne, Thank you for your review. We're so pleased to hear that you enjoyed your food and the service from our team! We look forward to seeing you again soon 😊 Thanks again The Serial Grill Team

Food arrived early but was cold

Serial Grill - Harold Hill replied Dear Kevin, Thank you for taking the time to leave us a review. We're so sorry to hear that your order did not arrive with you piping hot. We will raise this with the team in store and our drivers so they can ensure they are following our policies and procedures so this doesn't happen again. We look forward to seeing you again soon. Best wishes The Serial Grill Team

Food was as amazing as always