SIDES - Bluewater
0 reviews
About
Rachel
Monday 30 December 2024order never arrived :(
SIDES - Bluewater replied
Hey Rachel! We are sorry to hear that you have not received your order. We are liaising with Justeat to ensure they provide timely deliveries. We appreciate your understanding as we strive to provide a better experience for our customers.
If you have any concerns then please do not hesitate to email us.
shayra
Wednesday 25 December 2024SIDES - Bluewater replied
Hey Shayra! Thank you for rating us. It would have been great to receive your feedback so that we could address any areas where you felt dissatisfied and work on improving them.
Shannon
Monday 23 December 2024SIDES - Bluewater replied
Hey Shannon! Thank you for rating us. It would have been great to receive your feedback so that we could address any areas where you felt dissatisfied and work on improving them.
Sarah
Friday 20 December 2024SIDES - Bluewater replied
Hey Sarah! Thank you for your review. We’re genuinely sorry to hear that your experience was not a positive one. We strive to provide the best possible service and quality, and we’d love to understand more about what went wrong. Please feel free to reach out to us directly so we can address your concerns and work towards making things right. Your feedback is important to us.
Claire
Thursday 05 December 2024I ordered 2 x burger meals with 4 sauces. The wrong drinks were delivered and the sauces were missing.
SIDES - Bluewater replied
Hey Claire! Thank you for bringing this to our attention. We sincerely apologise for the missing items in your order. Our aim is to provide a seamless and enjoyable experience for all our customers, and we truly value your feedback.
Kiyana
Thursday 05 December 2024SIDES - Bluewater replied
Hey Kiyana! Thank you for rating us. It would have been great to receive your feedback so that we could address any areas where you felt dissatisfied and work on improving them.
Alex
Sunday 01 December 2024The food itself tasted good, though the bun on the burger was very soggy (I had to microwave it as it arrived stone-cold so that might be why) I waited almost up to 2 hours after ordering in order to receive it. If I was to be in bluewater and went to the restaurant, I would imagine that it would be a pretty decent meal. However, after today’s experience I can say I would not order online ever again. It seems that this is a common occurrence with delivery
SIDES - Bluewater replied
Hey Alex! Thank you for your feedback, and we’re sorry to hear about your experience 😔. We’re glad the food tasted good, but we apologise for the issues with the soggy bun and the long delivery time. We understand how frustrating this can be, and we’re working on improving our delivery service. We consider all feedback, so please contact us with any further concerns :)
Brendan
Tuesday 19 November 2024SIDES - Bluewater replied
Hey Brendan! Thank you for rating us. It would have been great to receive your feedback so that we could address any areas where you felt dissatisfied and work on improving them.
Eirini
Monday 21 October 2024Although tasty, the food arrived completely cold. The delivery time kept changing so it ended getting delivered after more than 1hr.
SIDES - Bluewater replied
Hi Eirini! We're glad to hear you found the food tasty, but we sincerely apologise for the delay and that it arrived cold. We are liaising with Just Eat to ensure they provide timely deliveries and prevent delays in the future. We appreciate your understanding as we strive to provide a better experience for our customers.
Steph
Saturday 19 October 2024Really enjoyed this! Delivery was days and food came hot still
SIDES - Bluewater replied
Hey Steph! We're thrilled to hear that you enjoyed your meal and that it arrived hot and fresh. Your satisfaction means a lot to us, and we look forward to serving you again soon 😍.
A little bit about us
Fried chicken. Seven sauces. Which side are you on? Created by creator collective The Sidemen, Sides brings together the best in fried chicken, side dishes and sauces.
Delivery times
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Sunday
11:00 - 18:00