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Surbiton Charcoal Grill

Kebab, Grill, Halal

51 Brighton Road, Surbiton, KT6 5LR

Opening at 16:30


4.3 stars out of 6 4.3 / 6
Food quality 4.2
Delivery time 4.5
Service 4.2

Based on the 124 most recent reviews

346 reviews of Surbiton Charcoal Grill

  • 10/10/2018
    5 stars out of 6
    i use them a lot and refer charcoal grill to anyone, the burger was amazing but the shish was over cooked donor under cooked
  • 08/10/2018
    2.5 stars out of 6
  • 06/10/2018
    2.5 stars out of 6
  • 05/10/2018
    5 stars out of 6
    amazing Food! only problem then i ask for 1 coke and come 1 pepsi
  • 28/09/2018
    3.5 stars out of 6
  • 27/09/2018
    2.5 stars out of 6
    I ordered chips with chicken donner and salad, then asked for no onions - I got far too many onions and no salad? Very disappointing when we have had great orders previously Also it had no taste compared to other deliveries we have had from here
  • 25/09/2018
    6 stars out of 6
  • 14/09/2018
    4 stars out of 6
    I orded a diet coke and got a normal pepsi YUK full of suger I can not drink that
  • 09/09/2018
    6 stars out of 6
    amazing kebab would order again
  • 08/09/2018
    1 stars out of 6
    Disgraceful!!! Have ordered many times before tonight food arrived stone cold soggy and chewing phoned straight away line was engaged finally got through they said line was bad can you call back phoned again ten mins now after delivery was shouted at ofcouse your food is cold was delivered fifteen mins ago tried to explain we couldn’t get through for them to shout then hang up phone contacted just eat they phoned the shop for them to say no refund will be given just eat kindly offered £5 off next order and was very polite will never order again photos of my meal was posted on social media and lots of comments on this shops rude staff and apauling service never again !!!
  • 06/09/2018
    5.5 stars out of 6
    Very pleased with first order of 2 shish kebabs plus fries and nan. Quantities are excellent and quality good. Would use again.
  • 02/09/2018
    1.5 stars out of 6
    Didn’t even deliver half of my order- I ordered shish with rice and naan bread and some baklava. What I got was a box with 5 pieces of meat and a pita bread- no rice, no baklava, no naan bread. To top it all off the meal was 55 minutes late. Absolute waste of £11.
  • 01/09/2018
    6 stars out of 6
    The two young boys are hilarious I must say, they did make my night with their banter
  • 29/08/2018
    3.5 stars out of 6
    compared to my food i had a few days ago, te difference was like night and day. this time the donner was extremely salty and tasted older. the shish meat was horrible. burnt and very tough. my dog ate the shish meat as i coudnt. the donner ended up in the bin as i cant tolerate too much salt due to my epilepsy. very disappointed this time guys as the food the other night was lovely.
  • 22/08/2018
    5.5 stars out of 6
    lovely piping hot food. large shish was a bit small but tasted great. due to allergies i an only eat plain kebabs so if the meats terrible there is no way to cover it up. will order again.
  • 20/08/2018
    6 stars out of 6
    very good service
  • 18/08/2018
    5.5 stars out of 6
  • 18/08/2018
    6 stars out of 6
  • 09/08/2018
    4.5 stars out of 6
    no salad on my small kebab and that’s what I ordered
  • 28/07/2018
    2.5 stars out of 6
    the chicken kebab I ordered with Salad and no sauce came without salad, I rang to find what went wrong and was offered chips on my next order for free
  • 28/07/2018
    3 stars out of 6
    One meal was wrong and not what we ordered and my chicken donner was very very dry
  • 27/07/2018
    1 stars out of 6
    Absolutely fuming at the service, ordered from surbiton charcoal grill. Called to confirm they got our note added at 19.02pm. Was told they didn’t have the order, therefore took it again and stated it would be ready and delivered by 19.45pm. At 20.00pm called them and was told the order would be a further 30mins. When questioning why this was- the male in the background was screaming, shouting and swearing. I stated I didn’t appreciate being spoken to this way and wanted to cancel the order as I wasn’t willing to wait over an hour and a half. A young male called me back shouting at me and told me to never order from them again. Absolutely appalled at the poor, unprofessional and Completely shocking service received.
  • 26/07/2018
    2 stars out of 6
    Burger was nice chips tasted stale
  • 14/07/2018
    6 stars out of 6
    really delicious kebab meat and chips and hot
  • 12/07/2018
    3 stars out of 6
  • 12/07/2018
    2.5 stars out of 6
    late delivery, only ordered 2 things but one was wrong
  • 11/07/2018
    5.5 stars out of 6
  • 10/07/2018
    1.5 stars out of 6
    Ordered a half pounder, nuggets and chips but was given a lamb doner chips and a quarter pounder. Didn't bother to complain as the football was starting soon. Food was mediocre and not what I ordered.
  • 09/07/2018
    4 stars out of 6
  • 06/07/2018
    2.5 stars out of 6
    I ordered at 8pm and the delivery time said 40 minutes. It arrived at 9.20pm. My special request for lots of salad and lemon juice wasn't done. The pitta bread was tiny and rock hard. And they forgot 1 of my drinks but that was delivered later that evening. Food was luke warm.
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